Cancellation Policy
You may not cancel once you submit an order for a Self-Paced Virtual Class or a Web-Based Training Class. Once you submit the order, you are responsible to pay the entire course price.
Refund Policy
Refund Policy: All Online Training Course Purchases are Final and Non-Refundable
Online course(s) are non-refundable. Once the course(s) are purchased/accessed, no refund will be granted regardless of the reason. All online training courses are tested extensively on all types of systems, browsers, and devices. We can assist you to get started with the course(s), if you are having any issues.
Multiple payments for the same course: In the event a participant has accidentally made extra payment (e.g. course(s) purchased multiple times) for the same course(s), overpayment funds return will be issued upon request. There will be a 3.7% transaction cost charged by credit card processor per transaction. If you have any questions, please contact us before finalizing a purchase.